Download the Mobile Event Ticketing Check-in App
Mobile Event Ticketing App Instructions
1. Offline Mode: Enable/Disable.
When offline mode is enabled, it lets the application store the attendee’s check in information on the device, and syncs the whole check in and check out data with the server when the offline mode is turned off.
In order to sync the attendees in offline mode, go to the settings menu and perform the following functions:
Step 1 : Enable Offline Mode, after which the color of the application will automatically change.
Step 2 : Go to the attendee’s menu.
Step 3 : Swipe in to check in the participants/ attendees.
Step 4 : It will show as if not checked-in due to offline mode, however, rests assured, the user has been checked-in.
Step 5 : when offline mode is turned off, and the connection returns, you get to see the data synced, and participants checked in.
2. Language: English
The currently available language is English, however, with the upcoming version, more languages will be introduced as a result the app can be viewed in other languages as per their selection.
3.Theme Mode: Dark/Light
In order to change the theme mode, the User can go to settings >> Theme mode and select amongst the 2 theme modes available- Dark and Light.
When the user selects the light (default) theme mode, the screen is a combination of white and our branding colors.
If the user selects the Dark theme mode, the color combination changes from White to black, giving the darkest experience while using the application.
4. Name Device: A name to be entered.
The device needs a name so that it becomes easy for the organizer to identify the number of attendees that have been check in with a particular device. The same name that you have entered here will be seen on the arrival menu later. This field is a compulsory field, as it is the only source from where you can check which device has checked in which users.
Help:
It will redirect you to the manual for assisting you with the application. or you can click here for Help
Terms of service:
Terms and conditions are important legal documents for developers and owners, as they establish the rules and restrictions for app use. Terms and conditions for mobile apps help protect your intellectual property, prevent misuse of your app, and limit legal disputes.
Sign Out:
You can sign out from your account via clicking on this tab.
Event Listing Menu
- Live events – On the live events section, one can see the list of all the live events listed on the website.
- Event Only – When you are only listing events for marketing and not selling tickets the live section will display events with an Eye symbol, depicting the number of visitors that have viewed the event.
- Registration – When gathering Registrations, one can view a chart beside the event listing name, depicting the number of users that have checked-in out of the total number of registrations, submitted.
- Sell tickets – When you are Selling tickets, The chart beside the event listing depicts the number of tickets sold out of the total number of tickets available.
- Past events – This page shows the list of all the events that have already occurred in the past.
How Does The Application Work
- Select the event amongst the list of available events from the live events menu.
- After selecting the event you are redirected to a New setup, where you can access a dashboard, attendees, guest list, orders, and arrival.
Dashboard Details:
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- Event Only
Here you can see the list of total no. of people who have viewed the events, the total number of organizers for that particular event, and the total venues assigned to that event.
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- Event Registrations
Here you can see the list of total no. of people who have viewed the events, the total number of organizers for that particular event, and the total venues assigned to that event.
Along with this, you can see the total number of Registrations, in terms of New registrations, confirmed and waiting, and canceled.
The configuration also calculates the number of attendees that are already checked in the events ( First chart) and the attendees that have not shown up in the events(Second chart).
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- Sell Tickets
Here you can see the list of total no. of people who have viewed the events, the total number of organizers for that particular event, and the total venues assigned to that event.
Along with this, you can see the total number of Registrations, in terms of New registrations, confirmed and waiting, and canceled.
In case if the user has a Guestlist Add on installed, you can also see the number of guests invited.
The dashboard shows the charts, with details in regards to the number of tickets sold against the number of tickets available in respect to general counts and counts in terms of particular tickets as well.
Also, The chart showcases the number of people checked in against the number of tickets sold.
The Dashboard displays a Graphical representation of tickets sold in terms of Day, Week, and Month, differentiating one ticket sales from another with different colors.
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- Attendees details:
The attendee menu displays the name of all the users that have registered for the event selected, along with tabs displaying the users that are already checked-in and users that are left to check in, giving a bifurcation for the ease to the person performing the action.
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- Registrations
The menu displays the total number of users that have registered for the event.
Here you can see the alphabetical list of the users. Also, all the details submitted by the users at the time of registration can be in detail seen by clicking on their names.
The users can be either checked-in directly by swiping right on their names, and checked-out by Swiping left, or they can also be checked-in by clicking on the check-in button when they click on the names.
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- Sell tickets
With the Sell ticket plugin installed, the menu displays the total number of users that have registered for the event.
Here you can see the alphabetical list of the users. Also, all the details submitted by the users at the time of registration can be in detail seen by clicking on their names.
The users can be checked-in By scanning the QR codes given to them at the time of Buying Tickets in the PDF format on their mail ids.
The scanner is present right beside the name of the event in the Attendee menu. Once the barcode is scanned the user is automatically checked-in at the entry gate.
The users can also be checked-in directly by swiping right on their names, and checked-out by Swiping left, or they can also be checked-in by clicking on the names and then swiping up.
Orders
The menu order showcases the list of Users who have purchased the tickets for the events.
You can see the Order details of the ticket purchased by clicking on the names of the users. It will display which ticket has been bought by the user( Ticket 1 or Ticket 2) likewise.
Also, you can send the email to users directly from the order section.
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- Click on the participant name.
- You will get details of the order placed by the participant.
- Click on the email icon present on the page.
- You will be auto directed to your default mail service provider, like Gmail
- An automated message that you can individually alter is typed here, which you can directly send to the user.
- Bingo! The users receive the mail individually.
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Arrival Menu
The arrival menu displays the list of all the users who have arrived at the event. Since the functionality of the app allows the check in process to be carried out by various devices, The organizer can witness the check in that is occurring with all the devices in this menu.
This means that if there are 3 people who are using the app to check in your users, the menu shows the name of the User, the Name of the device ( Say IOS, One plus, etc), along if check in via App or Browser.
This is very useful data for the organizers as they can keep track on the people who are checking the users in the event.
Along with these details, one can also see the list of the users who have been checked in with this particular device.